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Returns and Exchanges

Need help with an order? Return and Exchange info here.

What should I do if there is an issue with my order?

We are so sorry if your order arrived to you wrong or damaged. We try our best to be our best, but we're humans and mistakes can happen. Please email us at [email protected]... ... if you've received the wrong item. ... if you're missing a

What is your return policy?

Our bottom line is we want you happy with what you bought from us. If you don’t like what you received, please figure it out before wearing, washing, or rolling in cat hair, etc. If we can resell it to a discerning customer, such as yourself, we’ll g

How do I process a return or exchange?

To process an exchange or return, please follow the steps below:. In Store Purchases: Full moneyback refunds for in store purchases can only be processed at the original place of purchase. Exchanges can be shipped back using the above process, please

Can I return or exchange purchases I made at a Stone location?

Thanks for visiting us!  We totally understand that in the rush of hanging out at one of our beautiful Stone Company Stores or Tap Rooms, you may have misjudged a size or picked up the wrong color of an item. We would be happy to exchange your item f

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