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Shipping FAQ

All things shipping!

When can I expect my order to ship?

Most orders are processed within 48-hours during our busiest times (Think: Holidays and big promotions or sales). But trust us, we're trying to get these out the door as soon as possible. Orders placed after 12 PM PT on Friday, or over the weekend wi

When can I expect my order to arrive?

Ground shipments usually take 3-5 business days to reach their destination anywhere in the continental US. The closer you are to us in California, the quicker your order will get to you. If your order has not reached you in 7 business days, please co

How is my US order sent?

We offer 3 different shipping options for merchandise via UPS or UPS Sure Post (Service via the US Postal Service):. Packaged beer in California, Virginia, Ohio, and DC is shipped via UPS and the recipient must show valid ID that they are 21 or older

Do you ship internationally?

Yes! Stone proudly ships to over 70 countries via UPS International. Shipping times vary by country but are typically 4-10 business days, not including order processing time. International shipping costs range from $25-$45 depending on location. Thes

Do you ship to APO/FPO Military Addresses?

We appreciate your service and offer shipping to APO and FPO military addresses. Some important information for you to know on orders shipped to military addresses:. Standard shipping rates apply. We ship all orders UPS Ground and transferred to the

Why did my package return to the warehouse?

Our carriers, UPS and US Postal Service will attempt to deliver your orders based on the information provided. If your street address is incorrect or your apartment number is missing they will hold the package for an indeterminate amount of time and

What should I do if there is an issue with my order?

We are so sorry if your order arrived to you wrong or damaged. We try our best to be our best, but we're humans and mistakes can happen. Please email us at [email protected]... ... if you've received the wrong item. ... if you're missing a

How can I order beer online?

We ship select packaged Stone Brewing beer to California, Virginia, Ohio, and Washington D.C. residents for flat shipping fee. (Some volume restrictions apply to residents in VA and DC.). Visit our Beer Collections for current selection available! Be

Where do you ship from? Can I pick up at a Stone location?

Our shipping warehouse currently resides in San Marcos, CA! Unfortunately, our warehouse is not open to the public. We currently do not offer local pick up, but if you wanted to save yourself some shipping costs, you could visit one of our Stone Brew

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